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The shuttle bug program provides services in the northeast counties of Illinois. The program is a public private partnership with companies that have job centers in suburban areas. It fills the gap between metro area services and provides a reasonable option for alternative to auto travel.
Metra Commuter Rail
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Operates on Amtrak and freight rail lines and reaches over 60 miles outside Chicago and all routes end in the city center
Things to consider
- Viable routes/connections to other transit services
- Commute type-reverse, suburb to suburb, traditional
- Work schedule
Startup Funding Sources
- Congestion Mitigation Air Quality (CMAQ)
- EPA
- 80% grant requiring 20% local match
- 2 year term
- Job Access Reverse Commute (JARC)
- Competitive grant program under SAFETEA-LU
Cost Allocation to Employers
- Develop a fair, reasonable cost allocation formula
- Need to know corporate and public agency budget cycles to plan for funding approvals for new start up and/or annual shuttle service
Retention Criteria
- Relevance of route
- Steady growth of ridership
- Funding Assured
- Company renews commitment of financial support
- Performance standards
Service Sustainability
- Service changes
- Route/schedule changes
- Service contractions
- Transit funding crisis
- Closed routes
Marketing
- On site
- Site specific
- Incorporate marketing into office fairs or service days (ie health and benefits fairs in for fall enrollment or earth day in spring
- Introduce bring-a-buddy rider days to introduce potential new riders to transit
Benefits
- Free shuttle because employers pay shuttle assessment
- Reduces travel costs
- Achieving long range planning goals
- Increases ridership
- Not just for commuting to work but for other activities and weekend plans
- Return on investment
Challenges
- Economic conditions
- Shuttle ridership varies
- Employers are very cost conscious
- Employers may cut or add jobs depending on the economy
- Network issues
- Constraints in offering earlier morning outbound trains
- Potential duplication/parallel service
- Decentralization of jobs
- Suburban density issues
- Suburban land use issues
- Large setbacks
- Lack or limited pedestrian infrastructure
Source: APA National Conference Session
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